Privacy Policy

Last Updated: December 2025

Mobile Werkstatt (“we,” “us,” “our”) is committed to protecting the privacy of visitors to our website and customers who use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable federal privacy laws and the laws of the State of Arizona. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information You Voluntarily Provide

When you contact us, request service, fill out a form, or communicate with us, you may provide information such as:

Name
Email address
Phone number
Vehicle information (make, model, year, VIN when necessary)
Service address or general location
Any additional details you choose to share

Automatically Collected Information

When you visit our website, standard web analytics may automatically collect:

IP address
Browser type and version
Device type
Pages viewed
Time spent on the site
Referring website or search query

We use this information to improve site performance, security, and user experience.

Cookies and Tracking Technologies

We may use basic cookies or similar technologies for:

Site analytics
Functionality (e.g., remembering preferences)
Security

You can disable cookies through your browser settings at any time.

How We Use Your Information

We use your information for legitimate business purposes, including:

Providing and managing services
Scheduling appointments
Responding to inquiries
Improving website functionality
Maintaining internal records
Sending service-related communication

We do not sell, rent, or trade your personal information.

How We Share Your Information

We may share your information only in the following limited situations:

Service Providers

We may disclose information to trusted vendors who assist with:

Appointment management
Payment processing
Website hosting
Analytics

These providers are only permitted to use information to perform tasks on our behalf.

Legal Requirements

We may disclose information if required to:

Comply with Arizona or federal law
Respond to lawful requests from authorities
Protect our legal rights
Prevent fraud or misuse

Business Transitions

If we undergo a merger, asset sale, or business transfer, your information may be part of the transition, subject to the same protections stated here.

Payment Information

If payments are processed through third-party processors, we never store full credit card numbers on our servers. All payment information is handled according to PCI-DSS standards by the processor.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information from:

Unauthorized access
Loss
Misuse

However, no online system is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as needed to:

Provide services
Maintain accurate business records
Comply with legal obligations
Resolve disputes

After that, data may be securely deleted or anonymized.

Your Rights and Choices

Even though Arizona does not currently require the same privacy rights as states like California, we voluntarily offer the following options:

Request to access the personal information we have collected about you
Request correction of inaccurate information
Request deletion of information when legally allowable
Opt out of non-essential marketing communication

To exercise these rights, contact us using the information below.

We may need to verify your identity before fulfilling requests to protect your privacy.

Information for Arizona Residents

Arizona currently follows federal privacy standards (such as FTC guidelines) but does not impose additional consumer privacy-rights legislation. We operate in good faith to comply with:

Arizona Revised Statutes regarding consumer protection
Federal Trade Commission Act
Relevant data-security expectations

If Arizona enacts new privacy laws, we will update this policy accordingly.

Children’s Privacy

Our website and services are not directed toward individuals under 13. We do not knowingly collect information from children. If we learn that we have inadvertently collected such data, we will delete it promptly.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage users to review the privacy policies of any external site they visit.

This may include, but is not limited to:

Instagram (@mobilewerkstatt)
X (@mobilewerkstatt)
YouTube (@MobileWerkstatt)
Other social media, scheduling tools, or map widgets

Their data practices are governed by their own policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests relating to privacy, you may contact us at:

Email: contact@mobilewerkstatt.com
Phone: 480-780-EURO (3876)
Instagram: @mobilewerkstatt

Contact Hours: 24/7 email, messaging, and voicemail available.